Help & FAQs
Frequently Asked Questions (FAQs)
How can I contact customer support?
You can contact our customer support team via email at info@volcanocrafts.com or through our contact form on the website. We strive to respond within 48 hours.Can I customize the size of the metal sign?
Yes, we offer custom sizes. Please specify your desired dimensions when placing your order or contact us for special requests.What is your return policy for custom items?
Custom items are non-refundable unless there is a defect or error on our part. Please contact us within 14 days of receiving your order for any issues.Are your metal signs suitable for outdoor use?
Yes, our metal signs are coated with weather-resistant finishes, making them suitable for both indoor and outdoor use.What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods through our online checkout system.Can I see a proof of my custom design before it’s made?
Yes, we provide design proofs upon request to ensure your custom sign meets your expectations before production. You can contact us for more details about your order.Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination.What is the processing time for custom orders?
Custom orders typically take 7-14 business days to process, depending on the complexity of the design and current workload.How do I place a custom order?
You can place a custom order by selecting the desired product, providing your personalization details, and completing the checkout process on our website.What materials are used in your custom metal signs?
Our custom metal signs are made from high-quality steel, ensuring durability and a flawless finish. We use CNC laser cutting for precision.The Art of Metalwork by Volcano
Discover the art of metalwork with Volcano, where we specialize in creating custom metal signs that combine traditional craftsmanship with modern design. Our experienced artisans meticulously craft each piece to ensure exceptional quality and durability, making our custom metal signs a perfect choice for home and business.
- We create unique designs customized to fit your exact specifications.
- We use only the finest materials to ensure durability and excellence.
- We are utilizing the latest technology to enhance our traditional craftsmanship.
- We ensure environmentally friendly production processes at every step.
Address
Ag. Athanasion, Thessaloniki, Greece
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Phone
+30 2310 702 343
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info@volcanocrafts.com